3757282 - Permission error when accessing Employee Central Quick Action Template in Manage Data while proxying — SAP SuccessFactors Employee Central

• Pop-up error when attempting to access 'Employee Central Quick Action Template' in Manage Data after proxying.
• Error Message: "You don’t have the necessary permissions to access this information.", "No Permission For EmployeeCentralQuickActionTemplate".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central
  • Admin Tools (EC Core only)

1. Log in as a user who can proxy.
2. Proxy as a target admin user who has permission to manage Employee Central Quick Action Templates.
3. Go to Manage Data.
4. Select Employee Central Quick Action Template or try to create a new quick action template.
5. Observe the pop-up error: "You don’t have the necessary permissions to access this information."

• Proxy permission is not granted for the EmployeeCentralQuickActionTemplate object. When accessed via proxy, the system denies access (logged as "No proxy permission for EmployeeCentralQuickActionTemplate").
• Behavior identified from release 1H 2026 onward which is being investigated with Engineering Team.

• The solution of this issue is currently under investigation.
• Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Temporary Workaround: Log in directly with the target admin user (do not use proxy) to create or edit Employee Central Quick Action Templates.

Refer to SAP Guide: Employee Central Quick Actions.

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions