SAP Knowledge Base Article - Public

3757301 - Welcome Message card being displayed even 30 days after hire date - Onboarding

Symptom

Manager is seeing a welcome message for an employee which had already 30 days after hire date, welcome message task is already completed.

Environment

SAP SuccessFactors Onboarding

Resolution

This issue will be corrected in the 2H 2026 Release.

Release dates can be found on SAP SuccessFactors Product Release & Road Map Information

Workaround

Need to execute a script to remove the card. Please raise a case with Onboarding Support Team.

See Also

3742097 - Latest Home Page onboarding cards disappear after 30 days - Onboarding - SAP for Me

Keywords

Welcome message, card, 30, days, appearing, removed, remove, OBX-43750 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions