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3757531 - Unable to Unsubscribe from SAP Build Process Automation: Error 500 “Token Exchange Failed for the Consumer Null”

Symptom

While trying to unsubscribe from SAP Build Process Automation, the following error is shown: 

Could not delete service instance. Please try again.

Error Code: 500
Token exchange failed for the consumer null with clientld sb-cas-saas-registry-<xxxx>
registry-broker<xx>.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."  


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Environment

  • SAP BTP, Cloud Foundry runtime and environment
  • SAP Build Process Automation

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Build Process Automation all versions

Keywords

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