SAP Knowledge Base Article - Preview

3757557 - UI Theme Designer fails to launch with "an internal error has occurred" Error

Symptom

  • Accessing the UI Theme Designer Fails with the Error: "An internal error has occurred. Please open a ticket on SAP support component CA-UI2-THD"
  • A HTTP 404 not found error is observed in the browser’s network traces for the sap-ui-cachebuster resource.


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Environment

UI Theme Designer 

Product

UI theme designer for SAP BTP, Neo environment all versions ; UI theme designer for SAP BTP, private cloud edition, Cloud Foundry environment all versions

Keywords

UI Theme Designer, /UI5/THEME_DESIGNER, internal error has occurred, CA-UI2-THD, sap-ui-cachebuster 404, browser extension, MetaMask, Chrome, incognito, lockdown-install.js, design time, launch fails, cachebuster, theme designer startup, initialization error , KBA , CA-UI2-THD , Theme Designer , Problem

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