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3757591 - could not process punchout order request due to punchoutcredential.sharedsecret decryption errors in SAP commerce cloud

Symptom

It is failed to process PunchOut Order Request and following error can be seen in logs.

{"epochSecond":1778526054,"nanoOfSecond":784027230},"thread":"hybrisHTTP38592","level":"ERROR","loggerName":"com.envoydigital.lgc.punchoutaddon.controllers.pages.DefaultPurchaseOrderController","message":"Could not process PunchOut Order Request","thrown":{"commonElementCount":0,"localizedMessage":"Error decrypting property 'sharedsecret' of item xxxx","message":"Error decrypting property 'sharedsecret' of item xxxxx","name":"java.lang.IllegalArgumentException","cause":{"commonElementCount":193,"localizedMessage":"Corrupted ciphertext (too short)","message":"Corrupted ciphertext (too short)"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • Product: SAP Commerce Cloud 2211.47, SAP Commerce Cloud 2211jdk21.5

Product

SAP Commerce Cloud all versions

Keywords

punchout, punchoutcredential, sharedsecret, decryption error, corrupted ciphertext too short, could not process punchout order request, b2b punchout, backoffice error, impex, jdk21, 2211.47, 2211-jdk21.5, plaintext secret, tae encryption , KBA , CEC-SCC-PLA-PL , Platform , Problem

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