Symptom
- "Always Pause" status of "Data Refresh" on table does not work as expected after SAC 2026 QRC2 update
- On customer side, this behaviour has only been observed in table up to now
Environment
- SAP Analytics Cloud 2026.8.5
Reproducing the Issue
- Log onto SAC
- Create an optimized story with table
- After accessing the story under the View mode, make sure the button "Table is Paused" is turned on, which would make the Data Refresh in this table "Always Pause"
=> Script "if(this.isOn()){
Table_1.getDataSource().setRefreshPaused(PauseMode.On);
}else{
Table_1.getDataSource().setRefreshPaused(PauseMode.Off);
}" is defined for this button "Table is Paused" - Click on the button "Remove All Dim"
=> Observe that it will take a while to remove dimensions from the table (around 50s)
=> Script "removeDimension" has been defined on this button=> Also observe that the message indicating that the individual dimension is removed from the table one by one would appear - Turn off the button "Table is Paused" to switch off the refresh pause status of the table
=> Observe that data on this table would appear - Turn on the button "Table is Paused" again
=> This would ensure that the data refresh always pause status would be enabled on this table again - Click on the button "Add Dimension 1"
=> Observe that this dimension would not appear on table, which is expected
=> Observe that the message "The Dimension 1 was successfully added to the Table." would appear at the bottom of the story page
=> Script "addDimension("Dimension 1");" has been defined for this button - Click on the button "Add Dimension 2"
=> Observe that the dimension 1 would appear on table, which is not expected
=> Script "addDimension("Dimension 2");" has been defined for this "Add Dimension 2" button - Click on the button "Add Dimension 3"
=> Observe that the dimension 2 would appear on table, which is not expected
=> Script "addDimension("Dimension 3");" has been defined for this "Add Dimension 3" button - Click on the button "Remove Dimension 3"
=> Observe that the dimension 3 would appear on table, which is not expected
=> Script "removeDimension("Dimension 3");" has been defined for this "Remove Dimension 3" button - Tried enabling the Navigation Panel for this table
- Removing all dimensions under Rows on this Table Navigation Panel with the "Always Pause" status of "Data Refresh" for this table enabled
=> Observe that there are multiple GetResponse calls - Turn off the button "Table is Paused" to switch off the refresh pause status of the table
=> Observe that data on this table would appear - Turn on the button "Table is Paused" again
=> This would ensure that the data refresh always pause status would be enabled on this table again - Under the Rows on this table Navigation panel, add the Dimension 1, Dimension 2, Dimension 3 into the table
=> Observe that the same behaviour as described in step 11, 12, 13, 14 can also be observed
Cause
The issue is caused by a defect in the product.
Resolution
This issue has been addressed in version 2026.8.10.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, optimized, variable, ID, description, table, refresh, pause, script , KBA , LOD-ANA-TAB , Table , Problem
SAP Knowledge Base Article - Public