3757759 - No account activation email is sent after creating a user - SAP Customer Loyalty Management

Upon creation of a new user account in CLM dashboard, the system fails to deliver the initial password setup email, preventing the user from logging in. Additionally, the password reset function does not trigger any email notification. As a result, system access is restricted solely to the primary administrator

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SAP Customer Loyalty Management

clm, customer loyalty management, login issue, no email, initial password email, password reset email not sent, ias, identity authentication service, new user onboarding, user provisioning, invitation email, cannot log in , KBA , CEC-CLM , Customer Loyalty Management , Problem