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3757855 - Approver for Dispute Case is not determined based on the Purchasing Group

Symptom

  • A Purchasing Organization is created in transaction PPOME, and multiple Purchasing Groups are maintained within the same Purchasing Organization.
  • Different users are assigned as approvers for each Purchasing Group.
  • When a Freight Order and a corresponding Dispute Case are created for one specific Purchasing Group, the Approve Request notification is not sent only to the approver assigned to that Purchasing Group.
  • Instead, the Approve Request notification is sent to all approvers assigned to all Purchasing Groups within the same Purchasing Organization. As a result, the Dispute Case can be approved by users belonging to different Purchasing Groups.
  • The expected behavior is that only the approver assigned to the relevant Purchasing Group should receive the Approve Request notification and be able to approve or reject the Dispute Case.


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Environment

SAP Transportation Management embedded in S/4HANA 1909 and subsequent releases

Product

SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025

Keywords

Workflow, WS61200016, Dispute Case, freight, Freight Settlement Document, FSD, Agent, First Level Approver, Purchasing Organization, Purchasing Group, PPOME, BAdI /SCMTMS/FSD_WFL_AGENTS, DETERMINE_WFL_AGENTS_MAIL, /SCMTMS/CL_SFIR_WFL_ACTIONS, READ_FDI_DATA, Freight Order, FO. , KBA , TM-FRS-DM , Freight Settlement Dispute Management , Problem

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