SAP Knowledge Base Article - Preview

3757898 - Commerce Solr Admin Console Inaccessible - Identity Provider could not process the authentication request received

Symptom

Solr Admin is not accessible, and one of the following error messages is displayed when attempting to access the Solr endpoint:

Error
Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you still experience issues after doing this, please contact your administrator.

Troubleshooting

You can provide the following correlation ID to your administrator: 5FFE7010-7EE0-4678-B5D0-0C1983854B8C

OR

saml-request-signature.invalid

The information you're about to submit is not secure
Because this form is being submitted using a connection that's not secure, your information will be visible to others.


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Environment

Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

SAML Certificate, Certificate Expiry, Solr, Solr Admin, Identity Provider, saml-request-signature, Recreate Deployment , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem

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