SAP Knowledge Base Article - Public

3757922 - [2H2026] Not able to proxy user with global assignment profile when the new navigation experience is enabled

Symptom

  • Unable to proxy a user on global assignment when the 'Enable SAP user experience updates' is activated.
  • Error message displayed: "target user needs to be selected," or the search may not display correctly and user cannot be selected.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Company System and Logo Settings.
  3. Enable the option "Enable SAP user experience updates".
  4. Save, then wait a few seconds.
  5. Open the left menu > Proxy Now.
  6. Search for a user on global assignment.
  7. Attempt to select the user and observe that selection is not possible and/or the error "target user needs to be selected" appear.

Resolution

The Product Engineering team has implemented a fix, and after upgrading to the next release, the issue should no longer occur.

Workaround:

  1. Navigate to Company System and Logo Settings.
  2. Locate the option "Enable SAP user experience updates".
  3. Disable this setting.
  4. Save the changes.

See Also

Keywords

proxy now, global assignment, proxy user, target user needs to be selected, new navigation experience, user experience updates, enable sap user experience updates, cannot select user, proxy selection fails, names icons not displaying, employee central proxy, ui updates, 2611 release, proxy management, selection error, INC25378585, WEF-170080, target user needs to be selected, 2H2026 , KBA , LOD-SF-PLT-PRX , Proxy , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Platform all versions