Symptom
- Unable to proxy a user on global assignment when the 'Enable SAP user experience updates' is activated.
- Error message displayed: "target user needs to be selected," or the search may not display correctly and user cannot be selected.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Admin Center
- Company System and Logo Settings.
- Enable the option "Enable SAP user experience updates".
- Save, then wait a few seconds.
- Open the left menu > Proxy Now.
- Search for a user on global assignment.
- Attempt to select the user and observe that selection is not possible and/or the error "target user needs to be selected" appear.
Resolution
The Product Engineering team has implemented a fix, and after upgrading to the next release, the issue should no longer occur.
Workaround:
- Navigate to Company System and Logo Settings.
- Locate the option "Enable SAP user experience updates".
- Disable this setting.
- Save the changes.
See Also
- Help Guide: Proxy Management in Employee Data
- SAP Community: Product Release and Road Map Information | SAP SuccessFactors
Keywords
proxy now, global assignment, proxy user, target user needs to be selected, new navigation experience, user experience updates, enable sap user experience updates, cannot select user, proxy selection fails, names icons not displaying, employee central proxy, ui updates, 2611 release, proxy management, selection error, INC25378585, WEF-170080, target user needs to be selected, 2H2026 , KBA , LOD-SF-PLT-PRX , Proxy , LOD-SF-EC , Employee Central , Known Error
SAP Knowledge Base Article - Public