Symptom
Trying to have 2 competency sections in a Job Profile, one for Role-based competencies already present, and one for added competencies.
However, the competencies added to the second section also get added to the first one.
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Create a job profile template with two sections of COMPETENCY type.
- Map competencies to the job role and manually select competencies in section 2.
- Open the job profile and observe that section 1 receives the role-mapped competencies and the ones added in section 2 are also added to section 1.
Cause
Adding two COMPETENCY sections in a job profile is not supported; the system maintains only one role-to-competency association and updates the first competency section by design.
Resolution
It is not supported to have multiple competency sections in a Job Profile.
A potential workaround you could use is adding a long description and add competencies like a list with bulletpoints (instead of picking them up with "add).
If you think this possibility would be useful for your business, please share your ideas via Customer Influence Portal for our Product Management team to review. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.
See Also
- 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
job profile builder, competencies, competency section, two competency sections, role mapping, mapped to role, manage data, section not recognized, wsmId, job role mapping, tih, unsupported, by design, competency mapping, profile template , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Product Enhancement
SAP Knowledge Base Article - Public