SAP Knowledge Base Article - Preview

3758248 - Business partner replication with employee partner function fails due to employeeDisplayId mapping; S/4 Public Cloud replication to Sales Cloud Version 2

Symptom

  • Replication of business partner that references an employee in partner functions fails with error
  • The employee exists in sales cloud v2, replicated from s/4, but external IDs differ from what the partner function provides.
  • Error message: "Mapping error at tempPartnerId: Key mapping not found for the XXXXXX, external key $.customer.salesArrangements[].partnerFunctionRelationships[].employeeDisplayId".


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

employeeDisplayId, key mapping not found, tempPartnerId, partner function, WorkAssignmentExternalID, workforcePersonExternalID, HCM001, HCM032, employee replication, customer replication, business partner, mapping error, sales cloud v2, s/4hana cloud, integration , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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