Symptom
- Identity provisioning (IPS) synchronization job to sync users has failed.
- The IPS job log shows HTTP status 400 with the message "User email [null] not valid".
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Environment
- SAP Sales Performance Management
- Incentive Management
- IAS/IPS
Product
SAP Incentive Management all versions
Keywords
IPS sync, user email null not valid, participantemail, cs_participant, IPS sync failure, statusCode: 400, User email [null] not valid, 400, IAS, IPS, user sync , KBA , CEC-SAL-COM-INT , Application Integration , CEC-SAL-COM , Incentive Management , Problem
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