Symptom
When attempting to test SAP Customer Data Cloud (CDC) Push Authentication using Hosted Pages in a standard desktop or mobile browser, the authentication flow cannot be completed successfully.
Typical observations include:
- Push notification approval is never received on the browser session
- Authentication remains pending after triggering push authentication
- The Hosted Pages flow does not progress after the push challenge is initiated
- Browser-only PoC implementations cannot complete the approve/deny step
- accounts.auth.push.send successfully triggers the challenge, but the authentication handshake is not finalized
Read more...
Environment
SAP Customer Data Cloud (CDC)
- Push Authentication / MFA
- Hosted Pages
- Android SDK / iOS SDK
- WebView integrations
- Firebase Cloud Messaging (FCM)
- GigyaWebBridge
Product
Keywords
SAP CDC, Customer Data Cloud, Gigya, Push Authentication, Push MFA, Hosted Pages, WebView, GigyaWebBridge, Mobile SDK, Android SDK, iOS SDK, Firebase, FCM, MFA, TFA, accounts.auth.push.send, accounts.auth.push.verify, browser authentication, mobile authentication , KBA , CEC-PRO-PNS , Privacy & Safety (Consent, RBA - Risk-Based Authentication) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview