SAP Knowledge Base Article - Public

3758343 - Wrong State W-4 is populating for the candidate

Symptom

Wrong State W-4 is populating for the candidate.

How can we update the correct W-4 form based on the candidate’s location?

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Login as the candidate.
  2. Navigate to the Compliance task and validate the W-4 form.
  3. The system is not populating the correct State W-4 form based on the candidate’s location

Resolution

  1. Restart the Compliance Process for the affected onboarding candidate to regenerate the correct state W-4 form.
  2. Refer to: Restarting the Compliance Process for the detailed procedure.

See Also

refer to: Restarting the Compliance Process

Keywords

onboarding 2.0, provide personal data, W4 incorrect state, wrong state tax form, state withholding form, onboarding compliance, restart compliance process, regenerate forms, new hire forms, onboarding dashboard, duplicate w4, incorrect compliance form, tax form selection, personal data step, compliance task , LOD-SF-OBX, LOD-SF-OBX-EV, LOD-SF-OBX-I9 , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding 2605