Symptom
Wrong State W-4 is populating for the candidate.
How can we update the correct W-4 form based on the candidate’s location?
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as the candidate.
- Navigate to the Compliance task and validate the W-4 form.
- The system is not populating the correct State W-4 form based on the candidate’s location
Resolution
- Restart the Compliance Process for the affected onboarding candidate to regenerate the correct state W-4 form.
- Refer to: Restarting the Compliance Process for the detailed procedure.
See Also
refer to: Restarting the Compliance Process
Keywords
onboarding 2.0, provide personal data, W4 incorrect state, wrong state tax form, state withholding form, onboarding compliance, restart compliance process, regenerate forms, new hire forms, onboarding dashboard, duplicate w4, incorrect compliance form, tax form selection, personal data step, compliance task , LOD-SF-OBX, LOD-SF-OBX-EV, LOD-SF-OBX-I9 , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
Product
SAP SuccessFactors Onboarding 2605
SAP Knowledge Base Article - Public