Symptom
Compensation information record is no longer created while editing job information in the profile in latest people profile.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to People Profile.
- Open the Job Information portlet.
- Click Edit (pencil icon).
- Change a Job Information field that has the setting “Refresh Compensation Required” = Yes.
- Save.
- Observe that no new Compensation Information record is created.
Cause
The “Refresh Compensation Required” setting marks the Compensation Information checkbox only in the Actions flow. In the latest edit UI (editing the Job Information portlet directly), this logic doesn’t apply, so a Compensation Information record isn’t created.
Resolution
- Perform the change via Take Action (Actions) > Change Job and Compensation Info instead of editing the Job Information portlet directly.
- Select the new position or change the Job Information field; the Compensation Information section will be automatically flagged due to “Refresh Compensation Required”.
- Save the transaction to create a new Compensation Information record aligned with the Job Information change.
- Avoid using the direct edit (pencil) in Job Information when a Compensation Information record is required in latest people profile.
See Also
Keywords
latest people profile, compensation information, job information, edit pencil, take action, change job and compensation info, refresh compensation required, record not created, movement event, forward propagation, employee central, profile edit ui, job change without pay change, compensation record creation, lpp , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB , Job Information , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem
SAP Knowledge Base Article - Public