SAP Knowledge Base Article - Preview

3758510 - Mobile App slowness and delays on login - SAP Incentive Management

Symptom

  • Users experience significant slowness and lag in the mobile application.
  • Delays when accessing dashboards, compensation details, and other app functions.
  • Login may take approximately 13–14 seconds.
  • Slowness also observed during proxy operations.
  • Issue observed on Android and iOS.
  • Web browser access under the same network performs normally.


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Environment

  • SAP Incentive Management
  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

incentive management mobile, mobile slowness, performance lag, slow login, sso login successful stuck, freeze on login, proxy slow, dashboards slow, compensation details slow, android, ios, mobile app performance, long loading time, authentication delay, mobile login issue , KBA , CEC-SAL-COM-MOB , Incentive Management Mobile , CEC-SAL-COM , Incentive Management , Known Error

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