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SAP Knowledge Base Article - PreviewSymptom
- FSM object containing UDF receives an update from ERP system, and UDF value is nullified.
- Updates from ERP system result in the removal of UDF values in FSM.
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Environment
- SAP Field Service Management.
- FSM Connector for SAP ERP.
Product
SAP Field Service Management mobile app all versions ; SAP Field Service and Asset Management all versions
Keywords
UDF null value, ERP update, FSM object, UDF preserved flag, inbound payload, FSM connector, data API, ERP integration, Field Service Management, UDF removal, ERP system update, nullified UDF, FSM update, ERP
- FSM sync, UDF configuration
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