3758682 - "Open in Excel Add-in" is greyed out in table based on the model containing User-Managed date dimension in SAP Analytics Cloud (SAC)

• "Open in Excel Add-in" is greyed out in table based on the model containing User-Managed date dimension
• It is able to insert this model into SAC Excel Add-in directly
• This issue would occur on both Edit mode and Full Viewer Mode of the story

• SAP Analytics Cloud 2026.8.6

1. Log onto SAC 
2. Create a model with User-Managed date dimension
3. Create an optimized story based on this model as below steps
4. Navigate to the Edit mode of the story
5. Insert a table into this story
6. Add the dimension and measure into this table
7. Navigate to the Table Properties on Builder Panel and check on the option "Enable Excel Add-in"
8. Go back to the table, click on the three dot graph button beside the table and check the option "Open in Excel Add-in"
   => Observe that this option is greyed out

• This is currently a by designed behaviour.
• This limitation was introduced in SAC 2026 QRC2 update because workbooks created could show unexpected data after opening. 

• This is currently a by designed behaviour.
• "Open in Excel Add-in" is greyed out in SAC story table based on a model containing user managed date dimension / flexible time dimension.
• In principle this limitation is the same as for the scenario "Launch Data Analyzer from Story".

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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