SAP Knowledge Base Article - Public

3758714 - Used serial numbers appear again during outbound delivery creation

Symptom

Serial numbers that have already been used in previous outbound deliveries appear again and are available for selection during new outbound delivery creation.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a new outbound delivery.
  2. Navigate to serial number entry and open the value help/selection list.
  3. Observe that serial numbers already used in earlier outbound deliveries are still available for selection.

Cause

This is standard system behavior.

Resolution

  1. Identify the serial number profile used for the relevant material/delivery process.
  2. Adjust the profile setting in SSCUI 'Determine Serial Number Profiles' to “inconsistencies in stock data>error”.
  3. Save the configuration: during outbound delivery creation, selecting a serial number that has already been used should now prevent saving with an error, effectively blocking reuse.
    Note that serial numbers can still appear in the selection list; the restriction is enforced at enter time.

Keywords

outbound delivery, obd, serial numbers, serial number reuse, serial selection, delivery creation, serial number profile, stock inconsistency, warning setting, error setting, delivery management, public cloud, s/4hana cloud, reuse prevention, stock check , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions