SAP Knowledge Base Article - Preview

3758884 - Error when creating an AI Agent in the SAP CX AI Toolkit

Symptom

When try to create an AI Agent in the SAP CX AI Toolkit the error "There was an error while fetching Commerce Config. Trace ID: a31e20d3-300f-4433-9df5-377470947295. Please contact support if you require further assistance." is shown

NOTE: The trace ID number is an example so each one will see a different number


Read more...

Environment

SAP CX AI Toolkit

Product

SAP CX AI Toolkit 1.10.0 all versions

Keywords

cx ai toolkit, digital service agent, error while fetching commerce config, commerce config, agent source step, agent creation error, commerce integration, missing configuration, ai agents, setup integration, provisioning commerce tenant , KBA , CEC-AIT , SAP CX AI Toolkit , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.