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SAP Knowledge Base Article - PreviewSymptom
When creating a quick link on the homepage tile, the service ticket query filters created under the administrator profile are not displayed in the available filter selection.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
quick links, homepage custom card, service tickets, ticket queries, business role context, query not appearing, ticket work center, filter link, adaptation mode, personalization, query scope, dropdown missing, c4c quick link, role-based queries, homepage tile , KBA , AP-RC-UIF , C4C UI Framework , LOD-CRM-HOM , Home Page , How To
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