SAP Knowledge Base Article - Preview

3758979 - When replicating accounts to C4C you receive the error message, "Reading of key mapping for external ID type 917 and external ID XXXX failed"

Symptom

An error occurs in the webservice message monitoring after replicating accounts from S4 or ERP with the error context "Reading of key mapping for external ID type 917 and external ID XXXX failed."


Read more...

Environment

  • Cloud for Customer
  • SAP S4/HANA
  • SAP ERP

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

ERP, S4/HANA, Cloud for Customer, C4C, Mapping, Key mapping,  Sales Functional Unit ID, External ID , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.