SAP Knowledge Base Article - Preview

3759074 - CRM service document fiori url opens crm service app instead of the specific service document

Symptom

When the URL of a Service document is copied from the address bar and shared or accessed, the system opens the CRM Service fiori app instead of navigating directly to the specific Service document.


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Environment

  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

service order url, deep link, fiori launchpad, manage service orders, app state, sap-iapp-state, tas, as, appstate_transient, /UI2/FLP_CUS_CONF, /UI2/FLP_SYS_CONF, webcuif, wcf, direct navigation, object page , KBA , CA-WUI-UI , User Interface , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-SRV-SVQ , S4CRM: Service Quotation , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-CTR , S4CRM: Service Contract , Problem

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