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SAP Knowledge Base Article - PreviewSymptom
You notice that for some contacts in your SAP Sales and Service Cloud Version 2, the Log Call button is displayed, while for other contacts the button is not displayed.
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Environment
SAP Sales and Service Cloud Version 2.
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Log, Call, Log Call, Button, Create, Contact, Contacts, Button Visibility, Visible, Visibility, Not Available, SAP Sales and Service Cloud Version 2, V2, Version 2, Adaptation Mode, Visibility Rule, Layout, , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , Problem
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