3759124 - "Process Transfer" Workflow action under cross reference missing when producer is opened via pop-up screen in SAP Agent Performance Management

• A Workflow action button titled "Process Transfer" under the Workflow Case Configuration screen is not showing in pop-up screens when navigating to a Producer record via a pop-up.
• The action is however available when accessing the Producer record directly through the Manager Portal within Agent Performance Management.

• SAP Sales Performance Management
• Agent Performance Management

workflow action missing, popup, pop-up, producer record, cross reference, xref, manager portal, process transfer, ActionLocation, action not visible, apm workflow, workflow case configuration, action button missing, nested under producer, expected behavior , KBA , CEC-SAL-APE , Agent Performance Management , Product Enhancement