Symptom
- Story popup window content is unreadable.
- Issue started after the quarterly update (QRC2 2026)
- Newly created story popup works in SAP Analytics Cloud.
Environment
SAP Analytics Cloud 2026.8.6
Reproducing the Issue
- Log in to SAP Analytics Cloud.
- Open a story that contains popups created before the quarterly update.
- Click any button that opens a popup.
- Observe that the popup content is rendered incorrectly (content compressed in a corner).
Cause
Product defect.
Resolution
- Resolved in SAP Analytics Cloud client version 2026.8.8 and above.
- Workaround:
- The issue only occurs in the Lite Viewer.
- To force a story to open in the Full Viewer, enable the story option: Enable Data Change Insights:
- Open the story in Edit mode.
- Go to File > Story Settings > Story Details.
- Turn on the option: "Enable Data Change Insights"
- Save the story.
Keywords
SAC, lite viewer, popup , KBA , LOD-ANA-LWV , SAC Lite Viewer , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public