SAP Knowledge Base Article - Preview

3759263 - One Time Password email not sending when updating the candidates email address on the external career site.

Symptom

When the re-imagined candidate experience is enabled the one time password email does not send when updating candidates email addresses on the external career site.


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Environment

SAP SuccessFactors Recruiting Management

Keywords

otp, one-time password, change email, update contact email, external candidate, candidate profile, candidate experience, cx, reimagined candidate experience, new candidate experience, no otp prompt, recruiting management, external career site, email update, otp not initiated , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

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