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3759318 - Custom return order type creation based on CBAR not supported - SAP S/4HANA Cloud Public Edition

Symptom

• A customer attempted to create a new return order type based on CBAR using the configuration activity “Configure Returns Order Type for Standard Return” (ID: 106396), but this is not supported.
• They created a new sales document type following Create a Sales Document Type and adjusted settings according to CBAR. 
• An order was created using the newly created sales document type.
• When creating a sales order with reference to this order, the error "Copying from sales document type &1 to &2 is not supported" (Message ID: V2/004) was displayed. 


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

CBAR, custom return order type, returns order type, customer return, copy control, advanced returns management, ARM, VA01, process navigator, configuration activity, feature request, error message V2/004 , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , SD-SLS-2CL , Sales (Public Cloud) , Problem

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