3759355 - Branch not updated in customer invoice and credit memo when using "upload customer open items" app

Branch field is not updated in Customer Invoice (DR) and Customer Credit Memo (DG) when uploading customer open items using the standard app "Upload Customer Open Items".

SAP S/4HANA Cloud Public Edition

1. Open the app "Upload Customer Open Items".
2. Prepare and upload data for document types DR (Customer Invoice) and DG (Customer Credit Memo).
3. Post the uploaded items.
4. Open the posted documents in "Manage Journal Entries" and check the branch field at header level.

• In the app "Upload Customer Open Items", Branch number is not populated for country India.
• The Branch shown in Manage Journal Entries header is not a true header field; it is derived from the localization field Business Place stored at line-item level and is only displayed at header if all line items share the same value.

The Branch displayed in the header section of the Manage Journal Entries app is not a physical header-level database field.

For India localization, the displayed Branch corresponds to the Business Place (technical field: BUPLA), which is stored only at line-item level.

For postings created through APIs or upload frameworks:

• The system derives and displays the branch at header level only if:
  • All line items contain the same Business Place value.
• The branch field remains blank if:
  • Business place is not populated in line items, or
  • Different business place values exist across line items.

The upload process used by the "Upload Customer Open Items" app currently does not populate the branch display at header level in the same way as manual posting.

Therefore, this behavior is considered a current system limitation/standard behavior.

Note that populating the branch via the "Upload Customer Open Items" app is currently not supported for country India.

If business requires the branch field to always appear at header level for uploaded documents, a feature request can be submitted through SAP Customer Influence.

• 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
• 3654932 - Branch Number Not Available at Journal Entry Header in API Journal Entry - Post (Synchronous)

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