SAP Knowledge Base Article - Public

3759469 - Rating an attribute in Growth Portfolio difference between mobile and browser

Symptom

When rating an attribute in the Growth Portfolio the rating changes on the scale appear differently in the web version and in the mobile app.

Environment

SAP SuccessFactors Talent Intelligence Hub 

SAP SuccessFactors Mobile App

Reproducing the Issue

In the Web version:

  • When the attribute is Not Rated, the rating is marked on the first score of the scale

  • When the rating is changed to 1, the rating is marked on the second score of the scale

In the Mobile app:

  • When the attribute is Not Rated, the rating is marked on the first score of the scale

  • To change the rating to 1, tap on the first score of the scale and now the rating can be saved

  • To change the rating to 2, tap on the second score of the scale

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Cause

This is the current system design.

Resolution

The Mobile Team is currently working on an enhancement to make the rating process the same as it's in the web version.

Keywords

growth portfolio, GP, TIH, rate, rating, attribute, mobile, mobile app, not rated, rating scale , KBA , LOD-SF-TIH-POR , Growth Portfolio , Product Enhancement

Product

SAP SuccessFactors HCM Core 2605

Attachments

gp rating 1.png
gp not rated.png