SAP Knowledge Base Article - Public

3759493 - How is Apprentice Information Card Reflecting Events?

Symptom

For some employees, Apprentice Information card is not reflecting Events. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Successfactors Employee Central

Reproducing the Issue

  • Locate an Employee
  • Go to Apprentice Information Card
  • Observe that Events are not reflecting on Card Summary:

Cause

Expected behaviour if there is no current or future dated event is maintained. 

Resolution

Summary Card is not reflecting past dated events, only current and future dated events:

Keywords

apprentice management, event, apprentice, apprentice card, past dated, future dated, in progress, future, apprentice information, apprentice information card , KBA , LOD-SF-EC-APM , Apprentice Management , LOD-SF-EP-FPP , People Profile - Full Profile , How To

Product

SAP SuccessFactors Employee Central all versions