3759608 - Talent Intelligence Hub data does not sync with Learning

Changes done in TIH data (e.g. Attributes, Skills, Competencies, Rating Scale - title, description, label) are not syncing in LMS.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Learning

1. Log in to bizX
2. Go to Admin Center > Manage Talent Intelligence Hub > Rating Scale.
3. Select the Skills rating scale and update the proficiency levels and descriptions.
4. Login to Learning Administration
5. Learning Activities > Attributes
6. Open the affected Skill attribute
7. Go to the Proficiency levels tab.
8. Observe that labels/descriptions remain the old values and do not match TIH

Known product issue where data changes in TIH are not automatically synchronized to Learning

• TIH and LMS Engineering teams are actively working on a permanent fix to automatically sync the data. 
• Workaround: Create a case with the LMS team (LOD-SF-LMS-TIH) and provide approval for a script to be created to resync the changes.

• Scheduling Attributes Synchronization Process | Help Portal
• Learning Competency Scales Compared to Platform Competency Scales | Help Portal
• SAP Note 3743323 - Attributes Synchronization Error in LMS
• SAP Note 3690001 - TIH data does not sync with Learning due to Cross-Site Scripting issue
• SAP Note 3691394 - Proficiency Level Scale does not update automatically in Growth Portfolio after change
• SAP Note 3747650 - Certificate attribute in Talent Intelligence Hub not syncing to Learning

SF, Success Factors, LMS, learning, TIH, rating scale, attributes synchronization, skill attribute, proficiency, re-sync data, Talent Intelligence Hub , KBA , LOD-SF-LMS-TIH , Talent Intelligence Hub , Problem