SAP Knowledge Base Article - Preview

3759699 - It is not possible to retrieve contact-level personalization token values via API after the email campaign has been sent

Symptom

  • Retrieve the values inserted into personalization tokens via API after an email has been sent.
  • It is not clear if the "Get Email Campaign Data" function can return data per contact based on the sent email.


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Environment

  • SAP Engagement Cloud, Emarsys Edition
  • SAP Engagement Cloud, Enterprise Edition

Product

SAP Emarsys all versions ; SAP Engagement Cloud all versions

Keywords

personalization tokens, contact-level, rendered values, api, get email campaign data, emarsys, relational data, email campaign, contact data, communications tab, retrieve token values, child id, personalization parameters, sent email, campaign data , KBA , CEC-EMA-PER , Personalization , CEC-ENG-PER , Personalization , Problem

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