/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When releasing activities for Teams, the workflow buttons are only appearing for the Team leader. For the other technicians, the buttons are not showing, therefore it is not possible for these technicians to act on the activity.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP Field Service Management Mobile Application
Keywords
fsm work button missing, workflow buttons missing, start work button missing, team assignments, serviceassignmentstatus, book_on_assigned_activity_only, policy group, ui configuration, technician cannot start work, workflow steps not visible, take activity, responsible technician , KBA , CEC-SRV-FSM , Field Service Management , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)