SAP Knowledge Base Article - Public

3759748 - Issue with Copy/Paste Functionality in SAP Cloud For Customer Mobile App

Symptom

Users are unable to copy and paste their notes from other applications (e.g., OneNote) into the Cloud for Customer mobile app.
Error message received: “Your organization’s data cannot be pasted here.”
Copy and Paste restrictions for the organization are being controlled using Microsoft Intune.

Environment

SAP Cloud For Customer

Resolution

As the copy and paste restrictions are handled by third party software Microsoft Intune, please reach out to your internal team responsible or to Microsoft support.

Keywords

Intune, Copy, Paste, Restrictions, C4C, Mobile , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem

Product

SAP Cloud for Customer core applications all versions