SAP Knowledge Base Article - Preview

3759758 - Master Data Deletion and Selective Purge of Business Partner Data in SAP Sales and Service Cloud Version 2

Symptom

You want to delete all Business Partner master data (Accounts, Contacts, Individual Customers, Partners, Leads, and related records) from an existing SAP Sales Cloud / SAP Service Cloud Version 2 tenant while retaining the same tenant and URL due to existing integrations.

You would like to know:

  • Whether SAP provides a supported backend process or tenant reset option for selective master data deletion
  • Whether any standard tools, utilities, or purge jobs are available for this requirement
  • Recommended alternatives if selective deletion is not supported


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Environment

Sales and Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

BP master data purge, delete business partner data, tenant cleanup, master data deletion, tenant reset, configuration copy, decommission tenant, Sales Cloud V2, Service Cloud V2, mass deletion, purge BP data, tenant cleanup. , KBA , CEC-CRM-TNT , Tenant Lifecycle Management for SAP Sales/Service Cloud , CEC-CRM-CO-OPS , Operations , How To

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