Symptom
I have a custom card that includes multiple anchor links designed to navigate users to specific sections within the card itself. However, when a user selects any of these anchor links, the underlying Home Page fails to render correctly and instead throws the following error:
"Looks like something went wrong. Please try again or contact your administrator for help.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- On the Home Page, navigate to the Organizational Updates section and select "View More".
- Open the custom card.
- Click any of the links of the card that is an anchor link.
- Click 'Close' button to exit the card.
- Observe the error message displayed on the Home Page.
Resolution
This has been confirmed as an issue and a software correction has been deployed on May 21st.
Keywords
latest home page, custom card, anchor link, INC26196790, WEF-170005, KI1H2026 , KBA , LOD-SF-PLT-LHX , Latest Home Page Experience , Known Error
SAP Knowledge Base Article - Public