Symptom
An error occurs when enrolling for benefit i.e., "You haven’t added any beneficiaries. Choose 'Yes' if you agree or 'No' if you want to make changes." The warning message displays "OK" or "Cancel" instead of "YES" or "NO". The behavior occurs during new enrollment and not when editing an already enrolled benefit.
Environment
SAP SuccessFactors Employee Central - Global Benefits
Reproducing the Issue
- Navigate to any employee profile.
- Select Category Benefits - Benefit Actions - Enroll a benefit.
- Make sure there are no beneficiaries provided in the 'Manage Beneficiary' tab.
- Click “Next.”
- Observe the warning about missing beneficiaries and that the buttons display “OK”/“Cancel” instead of “YES”/“NO.”
Resolution
Issue will be fixed with 2H 2026 release.
Workaround: Kindly update text to 'You haven't added any beneficiaries. Do you want to proceed?' for token 'BENEFITS_BENEFICIARY_DETAILS_MISSING_FOR_BENEFICIARY_ENABLED_BENEFIT' in 'Manage Languages'. Refer KBA 2576546 for more information on the workaround.
See Also
Keywords
KI1H2026, INC27919688, global benefits, enrollment warning, beneficiary missing, ok cancel, yes no, dialog buttons, beneficiary required, warning message, benefits enrollment UI, employee central, You haven’t added any beneficiaries. Choose 'Yes' if you agree or 'No' if you want to make changes, BEN-22913 , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error
SAP Knowledge Base Article - Public