Symptom
- Uploading a pain.002.001.03 payment status report (PSR) results in the message: "Could not upload file: PSR.xml, Reason: Advanced Cash Operations (J78) has not been activated."
- Other scope items (for example, J60, 4X8, 16R, BFB) are active, but PSR upload still fails with the same message.
Environment
SAP S/4HANA Cloud Public Edition
Cause
- Advanced Cash Operations (scope item J78) is not activated.
- Activation of J78 (enabling Bank Communication Management) is required for full pain.002 status processing; without it, only rejected (RJCT) items can be reflected via Electronic Bank Statement, and “Accepted by Bank” statuses are not supported.
Resolution
- Activate scope item J78 (Advanced Cash Operations) to enable Bank Communication Management for pain.002 payment status processing.
- After scope item J78 is active, upload the pain.002.001.03 PSR again and verify that payment statuses, including “Accepted by Bank,” are updated.
- If you choose not to activate scope item J78, note the limitation: only rejected (RJCT) payments can be handled via Electronic Bank Statement, and accepted statuses will not be reflected.
Keywords
Pain.002, Payment status report, PSR, J78, Advanced Cash Operations, Bank Communication Management, BCM, Accepted by bank, RJCT, Electronic Bank Statement, EBS, Status processing, SAP S/4HANA Cloud Public Edition , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public