SAP Knowledge Base Article - Preview

3759918 - Custom fields not available in case quick filters

Symptom

Cannot add custom fields to quick filters in Cases adaptation.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

quick filter, custom field, kpi, adaptation mode, cases list, advanced filter, service cloud v2, user-based filter, standard fields, filter limitation, list filtering, case management, ui adaptation , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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