3759992 - Lucidchart import fails due to mismatched LeanIX and Lucidchart user email addresses

• Users are unable to import diagrams from Lucidchart into SAP LeanIX
• Users may assume there is a Lucidchart-specific email connection setting in LeanIX and request changing the integration from one email address to another
• The import or connection setup fails when the email address used in LeanIX does not match the email address used for the Lucidchart account

SAP LeanIX - Diagrams - Lucidchart Integration

Lucidchart integration, import failure, reconnect integration, diagrams import , KBA , LIX-DGR-LUCIDCHART , LeanIX diagrams lucidchart , How To