Symptom
In the Warehouse Monitor Fiori app, clicking the delivery number does not activate a hotspot or navigate to another application.
Hotspots appear inactive when attempting to open the delivery via the delivery number.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
1. Log in to the Warehouse Monitor Fiori app.
2. On the left side, open the Inbound Delivery node and double-click it. Run the selection screen without entering data.
3. Click the delivery number. No hotspot action occurs and no navigation is performed.
Cause
Direct cross-application navigation (hotspot behavior) from Warehouse Monitor to transactions/apps such as PRDI is not part of the standard functionality in SAP S/4HANA Cloud Public Edition; the item detail pane in the monitor works as designed.
Resolution
Acknowledge that the observed behavior is standard: the item detail view in Warehouse Monitor functions correctly, but direct navigation via hotspot to other transactions/apps (for example, PRDI) is not supported in Public Cloud.
If this capability is required, submit a feature request via the SAP Influence process.
KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition
See Also
KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition
Keywords
warehouse monitor, fiori, hotspot, hotspots, delivery number, no navigation, cross-application navigation, prdi, public cloud, ewm monitoring, item detail, inbound delivery, hyperlink inactive, standard behavior, clicking not working , KBA , SCM-EWM-MON-2CL , Monitoring (Public Cloud) , Problem
SAP Knowledge Base Article - Public