SAP Knowledge Base Article - Preview

3760053 - How to Collect Backend Information from the Web Desktop UI in Convergent Mediation

Symptom

 Steps to collect backend information from the Web Desktop UI, in MediationZone/ConvergentMediation/Usage Engine Private Edition, such as:

  • MediationZone/CM/UEPE version 
  • Download the Pico logs (Platform and EC logs) 
  • Product Package version (similar to plist command output) 
  • System log stacktrace information (detailed view on a stack trace dialogue)
  • Export of workflow configuration 


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Environment

Convergent Mediation 9*

Product

SAP Convergent Mediation 9.0 by DigitalRoute ; SAP Convergent Mediation 9.1 by DigitalRoute ; SAP Convergent Mediation 9.3 by DigitalRoute ; SAP Convergent Mediation 9.4 by DigitalRoute

Keywords

CM, DigitlaRoute user interface, MediationZone, Infozone , KBA , XX-PART-DRT-CMD , SAP Convergent Mediation by DigitalRoute , How To

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