3760088 - updateFromExternalHrisONB service returns COE0019 error - Onboarding

• updateFromExternalHrisONB to mark an onboardee as HIRED fails.
• HTTP 500 error is returned with code COE_GENERAL_SERVER_FAILURE.
• HTTP 500 - Error code: COE_GENERAL_SERVER_FAILURE - Message: [COE0019] Error while updating the hiring Info for onbStableId: 
• The ONB2Process record is in status OPEN with onboardingHireStatus = READY_TO_HIRE before the call.

• SAP SuccessFactors Onboarding

1. Prepare an onboardee whose ONB2Process record is OPEN with onboardingHireStatus = READY_TO_HIRE.
2. Call the OData v2 service updateFromExternalHrisONB to set the onboardee to HIRED.
3. Observe the service response: HTTP 500 with COE_GENERAL_SERVER_FAILURE and [COE0019] Error while updating the hiring Info for onbStableId:.

Original Start Date is a required field and cannot be blank.

1. Ensure the field Original Start Date in employment info is populated with a value during new hire data review step.
2. Re-run the updateFromExternalHrisONB service to complete the hire update.

updateFromExternalHrisONB, COE0019, COE_GENERAL_SERVER_FAILURE, HTTP 500, onboarding 2.0, hire integration, READY_TO_HIRE, ONB2Process, Original Start Date, required field, ECT_service_layer_REQUIRED_FIELD_EMPTY, NHDR, new hire data review, HIRED status, OData v2 service, originalStartDate, setHiringNotCompletedAndSourceOfRecordUsingSL  , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem