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3760236 - Bank Statement Monitor (F6388) Fiori app shows no data or incomplete bank statements

Symptom

  • Required settings are maintained in the Bank Relationship tab of the Manage Bank Statement app, but the Bank Statement Monitor app shows no data after processing bank statements for the selected company code and house bank.
  • After pressing Refresh, a pop-up appears: "A refresh is in progress. See bell notifications for results." No notification appears, and data only shows after pressing Go again.
  • The app displays fewer statements than exist in backend tables for the same date; the serial number status tab shows fewer statements than expected.
  • The issue occurs only in the Fiori app Bank Statement Monitor; the same statements are visible in the GUI transaction for bank statement display.


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Environment

  • Financial Accounting (FI)
  • SAP S/4HANA 2023 and higher
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA Cloud Private Edition all versions

Keywords

Bank Statement Monitor, F6388, Fiori app, no data, Refresh button, Update Results, backend job, scheduling, FEBKO, FEBEP, Schedule Jobs for Bank Statement Monitor, F6866, end-of-day statement, multiple statements, intraday, missing statements, multiple same-day statements not supported , KBA , FIN-FSCM-BNK , Direct Bank Communication , FIN-FSCM-CLM-BAM , Bank Account Management , FI-BL-PT-BA , bank statement , Problem

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