SAP Knowledge Base Article - Preview

3760259 - Connection from SAP HANA cockpit to SAP HANA databases fails when ICMP is blocked

Symptom

  • Connection attempts from the cockpit to databases fail when ICMP is disabled between the cockpit host and database servers.
  • The cockpit displays a message indicating that ping is not available.
  • In some cases, the error "Database connection is not available" can be observed during validation or registration.


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Environment

  • Product: SAP HANA, platform edition
  • SAP HANA Security & User Management

Product

SAP HANA, platform edition all versions

Keywords

hana cockpit, icmp, ping, blocked icmp, connection failure, host reachability, database registration, validation, monitoring, firewall, network policy, tcp ports, required ports, xs advanced, http trace , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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