SAP Knowledge Base Article - Preview

3760296 - Joule not completing requests as expected - SAP SuccessFactors Employee Central

Symptom

The customer reported that Joule intermittently remains loading or becomes unresponsive, requiring users to start a new conversation to complete their requests.


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

SAP SuccessFactors, Joule, SF, navigational, navigation configuration, LLM response, use case is not working, create request, loading, joule keeps loading, joule not responding, create position, position, INC26425834, 2606a patch.  , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Known Error

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