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3760957 - Email Language Not Triggered as Expected When Preferred Language Is Passed from Recruiting to Onboarding

Symptom

  • Email notifications are not triggered in the expected language during the Onboarding process.
  • The system defaults to a standard language (for example, English) despite maintaining a preferred language in Recruiting.
  • The defaultLocale field does not reflect the expected locale value (for example, fr_FR, de_DE).


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

ias activation email language, Preferred Language, defaultLocale, Email Language, IAS, IPS, HRIS Sync, Recruiting to Onboarding, Locale Mapping, table_users_sys_info, Email Default Language, identity authentication , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

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