Symptom
- While initiating onboarding for a former employee:
- System initially detects a rehire match
- However:
- User selects “Proceed as New Hire”
- After cancelling and restarting onboarding:
- System no longer identifies the existing inactive profile
- Onboarding proceeds as a New Hire instead of Rehire
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2511
Keywords
rehire verification, proceed as new hire, canceled onboarding, manage pending hire, inactive profile match, rehire with new employment, onboarding rehire, new hire vs rehire, external user purge, drtm purge, bpe monitor, data inconsistency, onboarding cancellation, rehire identification, rehiring process , KBA , LOD-SF-OBX-ADM , Admin UI , Problem
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